These Terms & Conditions govern your use of this website, operated by Lumora Skin and Hair, located at No. 46, Second Floor, above Glam Studios, KK Road, Viluppuram, Tamil Nadu 605602. By using this website or submitting an enquiry through it, you agree to these terms. If you do not agree, please do not use the website.
1. Information Only, Not Medical Advice
The content on this website is intended for general awareness only. It does not replace professional medical advice, diagnosis or treatment. Do not ignore or delay seeking professional advice because of anything you have read on this website. In a medical emergency, contact your nearest hospital or emergency services immediately.
2. Consultations and Treatment
- Submitting a form is an enquiry. It does not confirm an appointment until our team confirms it with you.
- Treatment is recommended only after a consultation and assessment of your concern, medical history and suitability.
- Not every treatment is suitable for every person. The treating professional may advise against a treatment if it is not appropriate for you.
- Every treatment has its own potential risks and limitations, which will be explained to you before you proceed.
3. Results
Results vary between individuals. They depend on the concern being treated, the procedure chosen, individual response and the number of sessions required. We do not guarantee any specific outcome. Any images or descriptions on this website are for illustration only.
4. Free Initial Consultation
Where a free initial consultation is offered, it covers the first discussion of your concern. Any investigations, procedures, products or follow-up treatments are charged separately. The costs will be explained to you before you proceed.
5. Appointments, Cancellations and Payments
- Please arrive on time for your appointment. Late arrival may mean rescheduling.
- If you need to cancel or reschedule, please inform us as early as possible.
- Treatment fees, package terms and refund conditions are shared with you at the clinic before treatment begins.
6. Your Responsibilities
- Provide accurate contact details and complete, truthful medical information during your consultation.
- Follow the pre-treatment and aftercare instructions given to you.
- Do not misuse the website, submit false enquiries or attempt to interfere with its operation.
7. Communication
By submitting your details, you agree that we may contact you by phone call, SMS or WhatsApp about your enquiry and appointments. How we handle your information is explained in our Privacy Policy.
8. Intellectual Property
The text, images, logos and design of this website belong to Lumora Skin and Hair or are used with permission. You may not copy, reproduce or reuse them without our written consent.
9. Limitation of Liability
We try to keep the information on this website accurate and up to date, but we do not guarantee that it is complete or error-free. To the extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, this website. Links to third-party websites, such as Google Maps or WhatsApp, are provided for convenience and are governed by their own terms.
10. Governing Law
These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts in Viluppuram, Tamil Nadu.
11. Changes to These Terms
We may update these terms from time to time. The latest version will always be available on this page, with the “Last updated” date shown at the top.
12. Contact Us
- Email: lumoraclinic@gmail.com
- Phone: +91 93602 09743
- Address: No. 46, Second Floor, above Glam Studios, KK Road, Viluppuram, Tamil Nadu 605602